Code of Conduct

PM Cleaning is an active member of ISSA - The Worldwide Cleaning Industry Association (member #681812, Building Service Contractor). As such, we subscribe to the association's Member Code of Ethics, six ethical commitments first formalised in 1950 and revised in 2005.

The Code of Conduct below is the original ISSA English text, reproduced with attribution. It guides our operational decisions, the training of our teams, and our customer relationships.

The six commitments

We, the members of ISSA, recognising our obligation to serve the health of the people, and aware of our responsibility to our industry, herewith set forth the creed by which we endeavour to fulfil our obligations and responsibilities.

1. We believe that cleaning supplies and services are so integrally related to public health and sanitation that we must keep these purposes foremost in our minds.
2. We believe that public health and sanitation demand that only high-quality merchandise and services be offered to the public, and we pledge ourselves to this end and further pledge ourselves to render complete service with every sale we make.
3. We believe that we must aid in educating the public in proper, efficient cleaning and sanitation methods, so that the public health may be maintained and improved.
4. We believe continuing products and methods research will aid in bettering the level of public health, and we therefore pledge our continued support of all scientific research pertinent to our industry, and we pledge further to keep alert in our search for new developments and to assist such developments whenever possible.
5. We believe it is our duty to act in every instance in such a manner that we may command the respect of the public for our industry and the goals toward which we strive.
6. We believe our industry to be a dignified one, entrusted with serving the interest of public health; therefore, we pledge that we should do our utmost to deserve this trust. We shall continue to apprise our employees of our ideals and policies and continue to educate them to know the true value of the merchandise and services we sell, mindful of the important role they play in serving the public's health and sanitation needs.

Source: ISSA Member Code of Ethics - Copyright 1950 National Sanitary Supply Association, revised and republished 2005 by ISSA. Original text: issa.com/member-code-of-ethics.

Members determined to be in violation of this Code may be subject to the disciplinary provisions of Article III, Section 3, of the ISSA Bylaws.

Frequently asked questions

Is PM Cleaning a member of a professional association?

Yes. PM Cleaning is a member of ISSA - The Worldwide Cleaning Industry Association - under member number 681812, in the Building Service Contractor category. ISSA brings together more than 11,000 organisations worldwide and is the reference authority for the cleaning and facility solutions industry.

Which code of conduct does PM Cleaning subscribe to?

PM Cleaning subscribes to the ISSA Member Code of Ethics, which formalises six commitments relating to public health, service quality, customer and team education, support for research, and the dignity of the profession. The full text is reproduced above, in English (the original ISSA version).

How can ISSA membership of PM Cleaning be verified?

Membership can be verified independently via the Credly badge present in the footer of every page on pmcleaning.be, or directly on the official ISSA EMEA Credly page. Credly verification is delivered by a third party and confirms the authenticity of active member status.

For any questions about our operational commitments (5S method, quality control, certifications we are working towards), see the About us page or get in touch directly.

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